Funny o’ the day
by digby
Starbucks CEO Howard Schultz has called on baristas to be extra patient with customers on Monday, given the dramatic stock market swoon that no doubt has left countless coffee addicts anxious about the state of their retirement holdings.
“Today’s financial market volatility, combined with great political uncertainty both at home and abroad, will undoubtedly have an effect on consumer confidence and perhaps even our customers’ attitudes and behavior. Our customers are likely to experience an increased level of anxiety and concern,”Schulz told staff in an email obtained by Fortune. Fusion earlier reported on the email.
“Let’s be very sensitive to the pressures our customers may be feeling, and do everything we can to individually and collectively exceed their expectations,” he told his “partners,” Starbucks terminology for employees.
These people really do live in their own world …