They are really scraping the bottom of the barrel:
As you know, these products are formulated differently depending on what kind of skin or hair the person has — “dry”, “oily”, “normal” etc. The story is that their marketing folks found the word “normal” to be off-putting to their customers, so they’ve decided to change it. They are in the business of selling a product and they want to please their customers. That’s all there is to it.
Personally, this designation of “normal” in skin and hair products has always baffled me a little bit. I don’t think anyone really knows what it means except that maybe a person has a perception of her own skin and hair as not being … abnormal? How can anyone know that? It’s very imprecise and I would guess that this will actually help customers determine which product will work for them. And if it is more inclusive-feeling to people in society to retire the concept of “normal” that’s fine too.
Getting upset about this is so stupid I can hardly keep from banging my head against the wall in despair over how low our society has sunk that half the people in it are this mindless. Good lord.