The NY Times reports:
After floods, hurricanes and other disasters, survivors can call FEMA to apply for different types of financial assistance. People who have lost their homes, for instance, can apply for a one-time payment of $750 that can help cover their immediate needs, such as food or other supplies.
On July 5, as floodwaters were starting to recede, FEMA received 3,027 calls from disaster survivors and answered 3,018, or roughly 99.7 percent, the documents show. Contractors with four call center companies answered the vast majority of the calls.
That evening, however, Ms. Noem did not renew the contracts with the four companies and hundreds of contractors were fired, according to the documents and the person briefed on the matter.
The next day, July 6, FEMA received 2,363 calls and answered 846, or roughly 35.8 percent, according to the documents. And on Monday, July 7, the agency fielded 16,419 calls and answered 2,613, or around 15.9 percent, the documents show.
Some FEMA officials grew frustrated by the lapse in contracts and that it was taking days for Ms. Noem to act, according to the person briefed on the matter and the documents. “We still do not have a decision, waiver or signature from the DHS Secretary,” a FEMA official wrote in a July 8 email to colleagues.
Pretty bad, I’d say. But is it as bad as this?
REPORTER: Families are upset because warnings didn't go out in time. What do you say to those families?
— Aaron Rupar (@atrupar) July 11, 2025
TRUMP: Well I think everyone did an incredible job under the circumstances. This was a one in 1,000 years. Only a bad person would ask a question like that. Only an evil… pic.twitter.com/IwYS6JJOCF
REPORTER: Families are upset because warnings didn’t go out in time. What do you say to those families?
TRUMP: Well I think everyone did an incredible job under the circumstances. This was a one in 1,000 years. Only a bad person would ask a question like that. Only an evil person would ask a question like that.
Those bad, evil families had better keep their traps shut. Dear Leader doesn’t want to hear any of their bitching and moaning about losing their kids, relatives, friends and neighbors. Move along citizens. Nothing to see here.